sipgate basic Help

Which calls do sipgate basic's Call Packages include?

For a single monthly fee our 'UK', 'EU' and 'EU Plus' flat rate Call Packages will cover all of your VoIP calls to the destinations included in your chosen call package. 

 

 UK Call Package

The UK Call Package covers all your monthly VoIP calls to UK landlines*1 and mobiles. 

 

 EU Call Package

The EU Call Package covers all your monthly VoIP calls to landlines and mobiles in all EU member states.  

Click here for a full list of the destinations included in sipgate's EU Call Package. 

 

 EU Plus Call Package

The EU Plus Call Package covers all your monthly VoIP calls to landlines and mobiles in the EU plus 8 other countries.  

Click here for a full list of the destinations included in sipgate's EU Plus Call Package. 

 

 sipgate1000 Call Package

Your first 1,000 minutes VoIP calls to UK landline*1 phone numbers are included in the sipgate1000 Feature's monthly minute allowance. 

All calls outside of the 1000 minutes UK landline*1 allowance will be charged at our standard call rates. Unused minutes from the previous month's minute allocation will not roll-over to the next month. 

 

Excluded Dial Codes:

The dial codes contained in the PDF at the following link are excluded from the sipgate basic call packages: Excluded Dial Codes

Telephone calls made to phone numbers within these excluded area codes will be billed at sipgate basic's applicable standard per minute call rate.

 

Notes:

- *1 UK landline numbers are basic rate local geographic 01xx or 02xx and  non-geographic 03xx UK telephone numbers. 

- The sipgate basic Call Package Terms of Service are available here.  

- The sipgate1000 Terms of Service are available here.  

- sipgate's standard per minute call rates apply for calls to destinations not covered by a booked Call Package and for calls forwarded to another number. Calls to Premium Rate and Service Numbers are not included. 

 

 

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