sipgate tests a selection of common SIP-compliant VoIP phones/devices. For tested devices we provide specific configuration guides. Unfortunately we cannot test every device available on the market.
The general configuration settings to use with any SIP-compliant VoIP device are:
| Domain/Realm | sipgate.co.uk |
| Registrar | sipgate.co.uk |
| Outbound Proxy (optional) | sipgate.co.uk |
| Register Expire Time | 600 Seconds |
| Username | your SIP-ID |
| Authorisation ID | your SIP-ID |
| Telephone Number | your SIP-ID |
| SIP Password | your SIP Password |
| DTMF Method | RFC2833 |
| STUN Server | stun.sipgate.net |
| STUN Port | 3478 |
If your VoIP phone has a SIP-URI option, please try using only your SIP-ID or Your-SIP-ID@sipgate.co.uk (e.g. 1234567e0@sipgate.co.uk) in this field.
Please first test without the STUN Server included in your settings.
For the Account or Display name choose any meaningful name like sipgate, your SIPID or your phone number.
Testing and Troubleshooting:
To test your configuration please see this Help Article
If you run into issues registering your VoIP phone online, with placing calls, or with audio quality the following Help Articles offer useful troubleshooting advice
- Troubleshooting Audio Issues and Speech Quality
- Problems with Registering Online or Making/Receiving Calls
- Connecting More Than One VoIP Phone or Device to the Same Router