sipgate basic Help

999 (112) Emergency Location Status Notifications

 Please be sure to first read the sipgate basic Emergency Call Regulations, which must be read and agreed to prior to signing up with sipgate basic.

 When you sign up with sipgate basic we'll submit the UK address you provide for validation with calls to 999 / 112 Emergency Services.

 You can change your Emergency Location in your sipgate basic residential account's settings.

 It can take up to three working days for validation of your Emergency Location to process.

While Emergency Services validation is in progress the following message will be displayed in your sipgate account Settings:


 When your Emergency Location has been processed we'll notify you by email:

 Emergency Location Activation failed? Please click here.

If your Emergency Location has failed validation, access to 999 UK Emergency services will not be active from your account.

In this situation, we'll send you an email and post warning messages in your online account:





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