sipgate basic Help


 This guide will help to setup T4x and T2x series Yealink Desktop IP Phones with your sipgate basic residential account.

 If you're purchasing a new IP Deskphone we recommend Yealink, Snom and Gigaset Deskphones:

What types of VoIP phones and devices can I use?

 You'll need your SIPID and SIP Password.

 Follow the instructions in your Yealink's manual to open your phone's Web Interface.

Under Advanced Settings, select an available Account and enter your sipgate basic residential account settings:

In the settings of some Yealink phones the "Local SIP Port" will instead be located under Settings --> SIP.


 Your Yealink's Local RTP ports are located under Network --> Advanced:


Testing your Phone's Set Up:

 To test your phone's configuration, please dial the following sipgate numbers:

  • 10000
  • 10005
  • 10020

For further tests and information please click here.


 If you have problems with registering online or making calls, please test with the STUN Server enabled.

To enable STUN open Account --> Register and set the option NAT to STUN.


Using Multiple Phones Behind the Same Router:

If there's more than one VoIP phone/device on the same local network, assigning each different local UDP ports will avoid port conflicts.

For each SIP Phone or device you add, increment the local ports used by 100.

For a Help article about local port numbering, please click here.


 If you have problems registering your phone online, with placing calls, or with audio quality try the troubleshooting advice in the following Help Articles:


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