sipgate basic Help


This guide will help set up the following Gigaset devices for use with sipgate basic:
Siemens Gigaset (N300AIP, C450 IP, C470 IP, S450 IP, S675 IP, S685 IP, A580 IP)


The settings menus for other Siemens/Gigaset models won't differ greatly and this guide can likely be used.

To configure your Gigaset you'll need your SIPID and SIP Password.


If you're purchasing a new IP deskphone we recommend Gigaset, Snom and Yealink Deskphones:  

What types of VoIP phones and devices can I use?


Following the instructions in the device manual, open your Gigaset's Web Configurator menu.

The default System PIN is 0000. We strongly recommend you change the System PIN from the default value.


Select Settings -> Telephony -> Connections and click Edit to configure your sipgate connection.

Please click Show Advanced Settings and use the settings below.

If you use the configuration assistant, please choose No for the option Auto Configuration Code Available


Please transfer the following settings (marked in red) to your phone:


Next please open the Advanced Settings menu and use the following settings:




Testing your Phone's setup:

To test your phone's configuration dial the following sipgate numbers:

  • 10000
  • 10005
  • 10020

For further tests and information, please click here.


If you have problems registering your Gigaset online or with making calls, test with the STUN Server enabled.

To enable STUN, open your Connection settings and under Network set STUN Enabled to Yes.


Using Multiple Phones Behind the Same Router:

If there's more than one VoIP phone/device on the same local network, assigning each different local UDP ports will avoid port conflicts.

For each SIP Phone or device you add, increment the local ports used by 100.

For a Help article about local port numbering, please click here.


If you have problems registering your phone online, with placing calls, or with audio quality try the troubleshooting advice in the following Help Articles:




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