This guide will help to setup Grandstream GXP2200 devices with your sipgate basic residential account.
To configure your Grandstream you'll need your SIPID and SIP Password.
Follow the instructions in your device manual to login to the Web Configuration Menu of your Grandstream.
Enter the following settings to setup your Grandstream:
If you've problems registering your Grandstream online or with making calls, test with the STUN Server enabled.
To enable STUN open Account x --> Network Settings and set NAT Traversal to STUN.
You can check for the latest firmware upgrade for your Grandstream at:
Testing your Phone's setup:
To test your phone's configuration dial the following sipgate numbers:
For further tests and information click here.
Using Multiple Phones Behind the Same Router:
If there's more than one VoIP phone/device on the same local network, assigning each different local UDP ports will avoid port conflicts.
For each SIP Phone or device you add, increment the local ports used by 100.
For a Help article about local port numbering, please click here.
If you run into issues registering your phone online, with placing calls, or with audio quality try the troubleshooting advice in the following Help Articles:
The settings in this guide won't be regularly tested for accuracy following updates by the manufacturer to firmware, etc. If you notice any problems with the settings in this guide, or if there are any additional settings, options or issues to be aware of, please let our support know.