sipgate basic Help

Is my sipgate basic UK telephone number free of charge?

The UK telephone numbers offered at present with sipgate basic accounts are provided without setup charges and without recurring service charges.

sipgate has been providing customers of our UK basic service with free UK telephone numbers since 2004, and we plan on continuing to do so. 

In the future, it may become necessary that we charge a fee to allocate a phone number to a basic account. The numbers we provide are bought and developed at our cost, and these charges will eventually have to be passed on.

This is not to say that we will charge for them or even plan to (we really don't), but we reserve the right to do so in the future.


To keep a sipgate basic account and phone number active, please be sure to login and make or receive a VoIP phone call at least once every three months.

A once off fee of £30 is charged to port a number from another provider to your sipgate UK basic account. There are no additional recurring service or maintenance charges for phone numbers ported to sipgate basic accounts.



Need Some Help? Submit a request