sipgate basic Help

Do I have to be a UK resident to use sipgate basic?

 The sipgate basic residential service is currently (01/07/2016) only available to residents of the UK. 

It should be possible to make and receive VoIP calls from anywhere there is a suitable internet connection available.

 To use sipgate basic, customers must: 

  • Sign-up for an account from within the UK;
  • Activate the account from within the UK.;
  • Provide a valid, verifiable UK residential address during account activation (not a Post Office Box number, mail drop service or virtual office address). 

 To comply with regulatory requirements, sipgate must provide account holders with access to UK 999 Emergency Services

As part of your basic account's activation, the UK address you provided will be sent to the authorities for validation, in order to activate access to UK 999 Emergency Services.



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