sipgate basic Help

How much does Call Forwarding cost?

 Forwarded calls are outgoing calls from your sipgate basic account and will be charged at sipgate basic's standard per minute call rates.

  • There's no booking fee to add the Call Forwarding Feature to your sipgate account.
  • There's no set up fee to create a Call Forwarding rule.
  • You'll be charged our standard call rates for the duration of chargeable calls that are forwarded to another number.
  • Call Forwarding can be turned off in your online sipgate account at anytime.

Calls that you forward form your account to other telephone numbers are not covered by our monthly Call Packages (e.g. the 'sipgate1000', 'UK', 'EU' and 'EU Plus' Call Packages).

In your basic account's Billing & Invoices area, you can download an Itemised Call List of your last 90 days chargeable outbound calls. 

 

 For the best value, combine call forwarding with a smartphone VoIP app.

You can place and receive VoIP calls over 3G and WiFi worldwide using a VOIP app on your smartphone. Calls will only be forwarded when your VoIP app is turned off, or you're out of suitable WiFi and 3G coverage.

You'll find set up guides for many popular VoIP apps for Anrdoid and Apple iOS at:

Softphones for Computers, Smartphones and Tablets

 

 

Need Some Help? Submit a request