sipgate basic Help

Voicemail Alerts (Email and SMS)

We'll email you an MP3 copy of each voicemail you receive. 

Optional SMS alerts can be sent to your UK mobile number for 5.9 pence per SMS sent.

Your sipgate basic account's login email can be changed in your online account settings.

A different email address to your login email can be used to receive voicemail alerts. 

Visual phone MWI (Message Waiting Indicator) is not supported. 


Changing or disabling Email Alerts for voicemail:

Voicemail Notifications can be set up, changed or deleted in your online account notification settings:



Voicemail notifications may take several minutes to be sent to your email address. Click the "Listen to your voicemail" link to listen to or download your voicemail. 




Need Some Help? Submit a request