sipgate basic Help

Billing & Invoice notifications

The email you registered with your sipgate basic account is used as your username for web login, to reset forgotten login passwords, for voicemail notifications and for billing notifications.

Your sipgate basic account's email can be changed in your online account settings.

Each time you top up your sipgate basic residential account's balance with credit, we'll send you an invoice by email.

Please allow up to ten minutes after topping up your account to receive billing notification emails.

 The email we send you will list your sipgate basic Account number, the amount credited, the transaction date, the Invoice Number and a link to download your Invoice. Your Invoice will also be attached to the email as a PDF file.

Opening PDF Files:

Click the image above or here to download Adobe Acrobat's freeware PDF Reader.

 

 

Need Some Help? Submit a request