The Zoiper softphone is compatible with Android, Apple iOS, Windows, Linux, Mac and Windows Phone OS.
sipgate is a Zoiper Approved VoIP Provider which provides a simple way of getting with our service using this very popular softphone.
A free Zoiper softphone that comes pre-configured for use with sipgate services, can be downloaded here.
After installing Zoiper, all you need to do up is enter your SIPID and SIP Password. The steps for Zoiper with Android & Windows Phone will be similar:
After installing Zoiper, please click Settings or Config and then follow the process shown below:
Please select sipgate UK from the providers list and enter your SIP-ID and SIP Password:
After entering your SIP-ID and SIP Password, Zoiper will connect to your sipgate basic account and register the softphone. With Zoiper for iPad and iPhone, please click the Register button to connect.
If Zoiper reports Registration Failed, please check your username and password first. Should these details be correct, please see the Troubleshooting section below.
Testing your Phone's Set Up:
Call the following numbers for free to test your phone's configuration:
- 50000 (sipgate voicemail)
For further tests and information click here
Troubleshooting and Notes:
If you encounter issues while registering Zoiper online or making calls, please test both with and without the STUN Server setting enabled:
If you're using 3G/4G, please only enable lower bandwidth codecs:
If you have problems registering your phone online, with placing calls or with audio quality see the following links and Help Articles for troubleshooting advice:
Zoiper Technical Support:
sipgate Help & Troubleshooting articles:
To be reachable with Zoiper for longer than 15 minutes please adjust some settings for your iOS device.
The following settings should enable you to register for up to two hours without app interaction:
Settings -> Incoming Calls:
Force background: change inactive to active
Wi-Fi Keep Alive: change inactive to active